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Terms of Use & Privacy Policy



Recognition of a Customers Expectation of Privacy

We may be collecting from you certain non-public personal information that is, information that is personally identifiable financial information that you provided to us as a result of a service we provided to you, or otherwise obtained from you in the course of a financial transaction. It is our pledge to you to maintain and use this information in accordance with the principles outlined in this policy.


What information will you be collecting from me?

We collect non-public personal information about you from the following sources:

  • Information we receive from you on various forms, including loan applications. This may include your name, address, social security number, information about your income, accounts you hold, your occupation;

  • Information relating to your transactions with us, our affiliated companies, or others, such as your account balances, payment history, and information about other parties to the transaction; and,

  • Information we receive from outside sources, such as consumer reporting agencies, such as your credit history, and companies providing account verifications and employment histories.


Will you be sharing this information?

We will not share this information for marketing purposes with unaffiliated third parties and will only share the information as permitted by law.



This information may be shared with our affiliates that is, a company that controls, is controlled by, or under common control with us. In most cases, sharing information will be related to processing your loan request with us.


Non-affiliated third parties

Except as permitted by law, we do not disclose non-public personal information about our customers or former customers to non-affiliated third parties that is, a person or company that does NOT control, is NOT controlled by, or NOT under common control with us. We may disclose all of the information we collect from you to companies that administer and service your accounts on our behalf such as loan companies that service your loan on our behalf, hazard and flood insurance providers, credit reporting agencies, and other parties required to service and enforce your loan. We may also disclose to companies that acquire all or part of the rights under your loan.


Is my information protected?

Yes, it is. No person or persons have access to non-public personal information about you, except for our employees, affiliates, or non-affiliated third parties who need to know the information to provide services, directly or indirectly, or products to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.


Can I opt out of this sharing of information? And if so, how?

Opt out means a choice a person can make in certain cases to prevent a financial institution from sharing information about that person with others. Since we do not share your information with unaffiliated third parties for marketing purposes and only share it as permitted by law, you do not have a right to opt out.


The Terms You Agree to by Using Our Website 

Finrok Group USA requires each visitor to our site(s) on the Internet adhere to the following rules and regulations. By accessing the Site you indicate that you acknowledge these terms and conditions and our Privacy Policy described above. Finrok Group USA maintains the Site to provide you with information about our products and services and to help you communicate with us. From time to time, we may revise these terms and conditions.


We do not offer all the products or services described at the site in all geographic areas. You may not qualify for all the products or services described. Finrok Group USA reserves the right to determine your eligibility for any products or services. 


We will do our best to post accurate and up-to-date information on our site, but we make no warranties or representations regarding the accuracy of the information on our site. You agree to access and use the site and its contents at your own risk. By using the site, you acknowledge that we specifically disclaim any liability (whether based in contract, tort, strict, liability, or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your access to or use of the site (even if someone has advised us of the possibility of such damages), including liability associated with any viruses which may infect a user’s computer equipment.


By using the site, you agree that Federal laws will govern your use. You and Finrok Group USA agree that either of us will Not bring any legal action arising out of or in connection with your use of the site in the United States District Court, or in any court in any State, County or in any Country.

Contact us: Questions about our terms of use or privacy is available via our contact form or by telephone at (866) 496-1220.

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